Terms of Service
Effective Date: Aug 6, 2025
Last Updated: Aug 6, 2025
1. Introduction
Welcome to Okeif Heron (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website www.okeifheron.com and the purchase of our products and services. By accessing our website or making a purchase, you agree to be bound by these Terms.
2. About Okeif Heron
Okeif Heron is your destination for music-related products and lifestyle items. We specialize in:
- Music instruments, interfaces, and plugins for music production
- New Dancehall Music by Tray Millen Music
- Gift items for vibe lovers including lotions, hand creams, and lip balms
- New tech and trending items from TikTok and other platforms for soulful lovers
- Custom design services
Our mission is to bring ideas to life and provide weekly updates on products for creating your desired music and enhancing your lifestyle vibe.
3. Acceptance of Terms
By using our website, placing an order, or engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
4. Eligibility
You must be at least 18 years old to use our services or make purchases. By using our website, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
5. Products and Services
Music Products
- Music instruments and production equipment
- Digital Audio Workstations (DAWs) and plugins
- Music interfaces and accessories
Digital Music Content
- New Dancehall Music tracks
- Digital downloads and streaming content
Lifestyle Products
- Beauty and personal care items (lotions, hand creams, lip balms)
- Trending tech items and accessories
- Custom design services
Custom Design Services
We offer custom design services with professional turnaround times. All custom orders are subject to approval and may require additional terms.
6. Ordering and Payment
Order Process
- Select your desired products
- Add items to your cart
- Proceed to secure checkout
- Provide accurate shipping and billing information
- Complete payment through our secure payment system
Payment Methods
We accept major credit cards and other secure payment methods as displayed at checkout.
Order Confirmation
You will receive an order confirmation email after successful payment. This confirmation serves as your receipt.
7. Pricing and Availability
- All prices are displayed in the currency shown on our website
- Prices are subject to change without notice
- Product availability is updated regularly but not guaranteed until payment is processed
- We reserve the right to limit quantities or discontinue products
8. Shipping and Delivery
Processing Time
- Standard products: 1-3 business days processing
- Custom designs: Processing time will be communicated upon order confirmation
Shipping
- Shipping costs and timeframes will be calculated at checkout
- We are not responsible for delays caused by shipping carriers
- Risk of loss passes to you upon delivery
9. Intellectual Property
Our Content
All content on our website, including but not limited to:
- Music tracks and compositions
- Product descriptions and images
- Design elements and branding
- Written content and blog posts
This content is protected by copyright and other intellectual property laws and is owned by Okeif Heron or our licensors.
User Content
If you submit any content (reviews, comments, etc.), you grant us a non-exclusive right to use, display, and distribute such content in connection with our business.
10. Prohibited Uses
You may not use our website or services to:
- Violate any laws or regulations
- Infringe on intellectual property rights
- Upload malicious code or attempt to hack our systems
- Engage in fraudulent activities
- Resell our products without authorization
- Use our content without permission
11. Custom Design Services
Design Process
- Custom designs require detailed specifications
- We provide expert advice and consultation
- Design approval process must be completed before final delivery
- Custom designs are non-refundable once approved and completed
Intellectual Property for Custom Work
- You retain ownership of your provided materials
- We retain ownership of our creative processes and techniques
- Final custom work ownership will be specified in individual project agreements
12. User Accounts
If you create an account:
- You are responsible for maintaining account security
- You must provide accurate information
- You are responsible for all activities under your account
- We may terminate accounts that violate these Terms
13. Privacy
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information.
14. Disclaimers
Product Performance
- Music products and equipment are sold “as is”
- We do not guarantee specific performance outcomes
- Digital products are provided without warranty beyond statutory requirements
Website Availability
- We strive for 24/7 availability but cannot guarantee uninterrupted service
- We may perform maintenance that temporarily affects website access
15. Limitation of Liability
To the fullest extent permitted by law:
- Our liability is limited to the purchase price of the product or service
- We are not liable for indirect, incidental, or consequential damages
- Some jurisdictions do not allow liability limitations, so these may not apply to you
16. Indemnification
You agree to indemnify and hold harmless Okeif Heron from any claims, damages, or expenses arising from your use of our website or violation of these Terms.
17. Modification of Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after changes constitutes acceptance of the modified Terms.
18. Termination
We may terminate or suspend your access to our website and services at our discretion, with or without cause, and with or without notice.
19. Governing Law
These Terms are governed by the laws of [Insert Your Jurisdiction]. Any disputes will be resolved in the courts of [Insert Your Jurisdiction].
20. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
21. Entire Agreement
These Terms, along with our Privacy Policy and Return & Refund Policy, constitute the entire agreement between you and Okeif Heron.
22. Contact Information
If you have questions about these Terms of Service, please contact us:
Okeif Heron
Email: okeifheron@gmail.com
Phone: 18762049745
Address: 17 Krystal Close, Spanish Town, St. Catherine
Website: www.okeifheron.com
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.